Reports 19 Quarters of Consecutive Growth, Looks Ahead at Re-Shaping Future of CRM with Unique Focus on the IndividualEnglish
Marks Second Consecutive Placement in Visionary Quadrant
CUPERTINO, Calif. – July 17, 2014 – SugarCRM, Inc., the company that enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market, today announced it has been recognized as a "Visionary" in Gartner's Sales Force Automation Magic Quadrant 2014 .English
When it comes to CRM (customer relationship management) software, Salesforce.com CRM seems to be the only option.
Yet there are a variety of competitors making a dent in the company’s armor. Just look at SugarCRM. Founded about a decade ago, the company now has its software deployed by over 1.5 million individuals across 120 countries.English
In the age of social media, when the public has a ready-made platform to voice their dismay or approval of a company, getting customer service right has never been more important.
Thankfully for organisations there is now a whole array of tools that can be used to monitor customer sentiment and improve relations, and effective use of these can pay dividends.
With this in mind, we spoke to SugarCRM CEO Larry Augustin to find out how companies can best use the technology at their disposal.English
CRM Leader Recognized As Top Emerging Company Creating New Business Opportunities in On-Demand, Cloud Computing and SaaSEnglish