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SugarCRM Unveils New Could Deployment Option

At last week's SugarCon event in New York, SugarCRM announced a new deployment option. Customers will now have the option to choose services that can be distributed and made available through a private cloud option, and this will be managed by the Sugar team.

Total data isolation, dedicated resources and support for automatic or scheduled updates are included in the new Private Cloud deployment option.  It will also be possible to migrate between cloud and on-premise locations, as required by the user. Countries such as Australia, Brazil, Ireland, Japan, Singapore and the U.S. will make the Private Cloud option available to users.

The CPO at SugarCRM, Lila Tretikov, said: “Sugar Private Cloud gives our customers an opportunity to get the best of both worlds – a fully managed CRM service with the location, access, and service levels they choose. By leveraging on-demand cloud services without giving up control of their mission-critical data, performance, and security requirements, organizations can work at the speed of business across the world, and deliver a superior end-user experience globally.”

Users who subscribe to the Sugar Private Cloud, will be able to use a service that will allow them to choose the delivery model most suitable for their requirements and adapt the chosen delivery model as those needs change. This new delivery model joins the SugarCRM On-Demand Multitenant service and SugarCRM On-Site.

SugarCRM Wins InfoWorld Bossie Award For Fifth Consecutive Year

Sugar Named Best Open Source Application for CRM Functionality and Extensibility

SugarCRM, the market-leading customer relationship management (CRM) company that enables enterprise-wide customer engagement, today announced that the company has claimed the top spot in the InfoWorld Bossie Awards program for best open source CRM software for the fifth year in a row. The company was recognized for its ability to provide streamlined account, contact, opportunity and lead management. SugarCRM was also lauded for its extensibility.

Each year, the InfoWorld Bossie Awards recognize the best business-oriented open source software products for businesses. “InfoWorld’s 2012 Bossie Award winners show that open source is competitive in virtually every software category you can think of,” said Doug Dineley, Executive Editor/Test Center, InfoWorld. “Among our 120 winners you’ll find not just the best open source projects, but some of the best software period, among business applications, desktop applications, application development tools, databases, networking software, security software, data center and cloud software.”

“InfoWorld recognizes that SugarCRM is committed to providing a highly adaptable, scalable open source CRM platform,” said Clint Oram, CTO and co-founder of SugarCRM. “SugarCRM is dedicated to delivering an open solution that enables every user to engage with customers more effectively — across users, across departments, across the enterprise.”

In addition to the InfoWorld Bossie Award, SugarCRM has won several other awards in 2012:

• Winner: CRN Women of the Channel 2012
• Winner: CRN Women of the Channel Power 100
• Five-Star Partner Program Rating: CRN magazine
• Leader: Sales Force Automation, CRM magazine
• Leader: Midmarket Suite, CRM magazine
• Leader: Small-Business Suite, CRM magazine
• Winner: Open Source CRM, CRM magazine
• Winner: Product of the Year, TMC Communications Solutions
• Winner: 2012 AlwaysOn Global Top 250 Winner
• Winner: 2012 CRM Excellence Award, TMC Customer Interaction Solutions
• Winner: 2012 CRN Channel Chiefs
• Winner: Product of the Year: TMC Customer Interaction Solutions
• CRM Madness Tournament Champion:  Capterra