Recover Your SX Enterprise Systems

Answers to your questions
When you have a question about Progress or your SX Enterprise system, it can be difficult to find someone who knows the right answer. Allegro has been supporting Progress systems and helping SX.enterprise customers with the right answers for years.

Support when you need it
When you have a technical question or an emergency, you can count on Progress- and SX Enterprise-savvy technical help from Allegro. More than 30 programmers, database administrators and system administrators are ready to help.

Support and maintenance plans
Smooth operations require systems that have regular maintenance to avoid unexpected downtime and deliver reliable service. Allegro's support plans give you 24x7 coverage for you Progress and SX Enterprise systems in addition to pre-paid annual maintenance procedures like dump-and-load, Progress patches, performance tuning, and planning.

Troubleshooting
When a program displays an error message, when you end up with a multi-user locking conflict, or when your AppServer or WebSpeed agents stop responding, you need someone to determine the cause quickly so you can get back to production. Our Progress, Unix and network staff have the experience and tools to find the problem and correct it.

Diagnose, repair and restore databases
If your users are complaining about speed, database crashes or corruption in your Progress/Infor sx enterprise database, Allegro can help. Decades of experience with Progress allows us to accurately locate the problem and apply the correct steps to get your data and database working again.

Disaster recovery and business continuity
That Progress database is the core of your business operations. When it goes down, all work stops. If your server fails, the disk crashes or the nightly Progress backup fails, you need to know, you need to recover and you need to restore all your data as quickly and as safely as possible. We specialize in recovering crashed Progress databases, we are adept at executing disaster recovery plans and we can put together a business continuity solution for your Progress system that keeps you running no matter what kind of disaster strikes.